FATV enables Columbus State Community College to augment their online student communications.

Location:

Columbus, OH

School Type:

Community College

Enrollment:

24,448

Started FATV:

2015

Dilemma:

Serving over 24,000 students across multiple campuses and regional leaning centers is difficult. Columbus State Community College needed help answering repetitive questions consistently and accurately.

 

GetAnswers Results:

Columbus State Community College integrated GetAnswers videos into their financial aid webpages.  With over 30,000 videos watched annually, Columbus State Community College provided a multi-media, self-service mechanism for students to get the financial aid questions easily answered.  In addition, Columbus State Community College has created custom videos on frequently asked policies like summer financial aid and student conduct.

 

See Our Products in Action.

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