FATV strengthens Montgomery College’s web, on-campus signage, emails and student workshops by integrating videos into their existing communications.

Location:

Rockville, MD

School Type:

Community College

Enrollment:

25,320

Started FATV:

2014

Dilemma:

Montgomery College needed a concise and consistent way to ensure that clear and correct information was readily available 24/7 to their students and parents.

GetAnswers Results:

Montgomery College augmented their website and outgoing email communications with specific topic-related videos. Using video content in their workshops allowed students to remain engaged during the presentation, and encouraged them to go back and review similar videos when answers were needed later in the process. Montgomery also integrated videos into their on-campus signage TVs. As a result, the financial aid office experienced a reduction in phone calls and emails.

FATV is an invaluable resource to our students and has always been a worthwhile investment. We use the videos on the web, on TVs in our hallways, and in our workshops. Parents at our financial aid workshops tell us they like going back to the videos we reference to review step by step procedures. They are so clear and concise we often attach specific videos to email responses to supplement answers to basic inquiries about the FAFSA and IRS data retrieval.
Melissa F. Gregory
Chief Enrollment Services and Financial Aid Officer
Montgomery College

 

See Our Products in Action.

Please fill out the form below and someone from our team will be in touch.