Powered by IBM's Watson TM

Our highly visual - and customizable - comprehensive knowledgebase of "student friendly" financial aid and student service content is available through an interactive chatbot and an unrivaled online video library.

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Expert Content + Latest Technology

We translate our understanding of financial aid and student services into student-friendly and highly visual content that is regularly updated and accessible 24/7.


Using Artificial Intelligence to
Answer Student Questions

Our artificially intelligent chatbot relies on our continually growing knowledgebase library as well as your school's policies and procedures to answer student questions. By using AI technology, it keeps getting smarter, improving its responses over time. This combination makes for reliable, consistent, and immediate answers, along with supplemental videos to explain complicated topics.


Comprehensive Video Portal
of Short Videos

Our comprehensive video library of short video answers, tutorials, explainers, and humorous vignettes covers all state and federal financial aid programs. Critical content is available in additional languages. Videos are accessed by students and parents in a customized, dedicated online portal.


Available 24/7/365

GetAnswers lets your students self-educate in a way they are most comfortable - saving your staff loads of time so your staff can focus on the unique, non-standard situations.

  • Available 24/7/365
  • Natural Language Chatbot utilizes AI technology
  • Replaces the need to spend time searching for answers
  • Immediate text-based answers to questions
  • Answers supplemented with short videos for more in-depth explanation
  • Live updates and ever-growing content
  • Chatbot answers 100% customizable

Enhance Your Online Presence

Mobile and Social Media Friendly Content

Easily embed videos to enhance your school's mobile and social media presence, email templates and school website.

On-demand anaytics enable you to observe which questions are being asked, which videos are being watched, and much more.

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A Full-Court Press Approach

Engage with all students


Disability Accessible

We are section 508/VPAT compliant and our alternative video formats provide accessibility with and without the aid of assistive technology software.


Highly Customizable

Brand your Chatbot and Video Portal with your school colors, logos & branding.

Chatbot answers include your school's policies and procedures.


Multiple Languages

We support video modules for non-English speakers, including Spanish, Creole, Chinese, and Farsi.


Success Stories

Don't believe us? See how GetAnswers has helped other schools bring excellent self-service to their students, and save staff time and money.

View Case Studies


See Our Products in Action.

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