In The News |
March 8, 2012

Arcadia University Chooses Financial Aid TV

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals

BOULDER, CO - Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.

Arcadia University (Glenside, PA) is the latest institution to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.

"Students and parents want quick answers to their basic financial aid questions, without having to search through lines of website text to find them," said Elizabeth Rihl Lewinsky, M.A. E, M.A. Ed, Executive Director Financial Aid Programs and Financial Aid Systems. "FATV enables our office to give them those answers, 24/7, in a user-friendly way."

"FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit," said Paul Burke, VP of Sales for Financial Aid TV.

Schools are deploying FATV in a variety of ways, including:

  • To Improve Default Aversion Efforts
  • To Improve Customer Service
  • To Improve Financial Literacy Efforts
  • To Reduce Student Wait Times
  • To Increase FA Applications
  • To Reduce Student Phone Calls
  • To Expand Counseling Reach
  • To Expand Counseling Reach
  • To Assist Veterans

For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.

Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.

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