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Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today that Austin Peay State University (Clarksville, TN) has hit a key milestone as a partner: it is entering its 5th year of collaboration.
“I continue to be impressed with this product and thankful to have it available to us, our students and community,” said Donna Price, Director of Student Financial Aid & Veterans Affairs. “Another bonus is FATV appearing on our Veterans Affairs webpages, as well as Military sites enhance our compliance with the Principles of Excellence.”
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Expand Counseling Reach
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.