“Our experience with FATV has been a very positive one,” said Alma A. Rodriguez, Financial Aid Officer at Ventura College. “Representatives are responsive and helpful, and we are also very happy with the product that includes a comprehensive library of videos on many topics related to financial...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO -- Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Austin Peay State University (Clarksville, TN) is the latest school to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.
"FATV has provided our students with immediate access to the most commonly asked financial aid questions," said Donna Price, Director of Student Financial Aid & Veterans Affairs. "We believe this service allows our current and prospective students the opportunity to peruse the various modules, at their convenience, without having to wait in line or on hold."
Price added: "As a school with a large number of Veterans, we have found these videos to be valuable to us. The financial literacy videos are a must in our current economy and with the current focus from the Department of Education on better educating our young adults on financial literacy and financial responsibility. Our office feels good about fulfilling our initiatives through FATV to deliver these services to our students."
"FATV is a great resource for schools. Our ever-expanding library of financial aid content is continually updated. And we create customized content to meet an institution's particular needs and goals," said Paul Burke, VP of Sales for Financial Aid TV.
Added Burke: "Our federal, state and school-specific videos are produced with the highest quality standards in a proven formula. This results in a uniform and appealing video series that has been honed from years of experience working directly with schools."
Schools are deploying FATV in a variety of ways, including:
- To Increase FA Applications
- To Improve Default Aversion Efforts
- To Improve Customer Service
- To Improve Financial Literacy Efforts
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
Financial Aid TV (www.financialaidtv.com) is a service of College Media Solutions (CareerAmerica, LLC), an independent publisher of customizable digital solutions for educational institutions.
Posted 02/26/10 to www.NASFAA.org. Posting of press releases is done as a service to Members and does not imply endorsement or support by NASFAA. NASFAA does not review this information for content or accuracy.