"Working with the team at FATV has been an amazing experience! They are quick to respond, easy to work with, supportive, and, most importantly, invested in the success of not just your college but your students as well," said Tammera M. Shinar, Director, Financial Aid and Veterans Services at...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Bellarmine University (Louisville, KY) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
"The Bellarmine University Office of Financial Aid is proud to be the first school in Kentucky to partner with Financial Aid TV! This service has provided our students with a tool that answers FAQs in a format that they can easily use and is accessible any time of day,” said Heather Boutell, Director of Financial Aid at Bellarmine University.
Boutell added, “We are using the video links throughout our website and in parent newsletters, and will soon utilize Financial Aid TV in various types of student communications. The service has been very easy to implement and the staff has been wonderful and helpful throughout the process."
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand SAP Counseling Reach
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.