In The News |
April 1, 2015

Bellevue University Chooses Financial Aid TV (FATV)

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
 
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
 
Bellevue University (Bellevue, NE) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
 
“With the onboarding of Financial Aid TV at Bellevue University, our partnership aimed to enhance our student experience model and add value to the importance of financial understanding. The service FATV provides is top quality – from initial request for information and proposal to the execution of implementation,” said Charles Wright, M.A., Assistant Director of Student Financial Services at Bellevue University.
 
Wright added: “The feedback from our students and staff has been excellent, highlighting the benefits of FATV and their simple, yet impactful approach. The FATV staff has been active listeners, understanding our unique requirements and goals. With the professional and prompt showing of genuine interest in our objectives, Financial Aid TV showed enthusiasm and ensured that we were not only enjoying their products and services, but also taking away valuable learnings.”
 
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
 
Schools are deploying FATV in a variety of ways, including:
 
  • To Improve Customer Service
  • To Reduce Student Wait Times
  • To Reduce Student Phone Calls
  • To Expand SAP Counseling Reach
  • To Improve Default Aversion Efforts
  • To Improve Financial Literacy Efforts
  • To Assist Veterans
 
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
 
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Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.
 

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