In The News |
March 2, 2016

Calhoun Community College Chooses FATV’s GetAnswers Service

Award-Winning Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Retention and Default Aversion Goals
 
BOULDER, CO – FATV, a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
 
Calhoun Community College (Decatur, AL) is the latest institution to take advantage of GetAnswers, the award-winning, customized, online video communication and outreach solution by FATV.
 
“Calhoun is proud to partner with Financial Aid TV to seize the opportunity to invest in an educational resource that will enhance the delivery of customer service and communication among prospective students, parents, and faculty 24/7," said Dr. Pat Wilson, Director of Student Financial Services at Calhoun Community College.
 
Wilson added: “Calhoun Community College is Alabama’s largest two-year college, among its 26 two-year institutions (22 community colleges, 3 technical colleges, and a military college).  We look forward to launching FATV’s GetAnswers and GetSAP services to impact our student retention efforts."   
 
“GetAnswers is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for FATV.
 
FATV is available across multiple platforms: online, mobile, campus-based signage systems and interactive learning modules, and in multiple languages. Last year, over 4 million online videos were watched via the GetAnswers service. Schools choose FATV to:
 
  • Reduce Phone Calls
  • Reduce Wait Times
  • Help Achieve Retention Goals thru Enhanced SAP Outreach Communications
  • Improve Default Aversion Efforts
  • Enhance Financial Literacy Resources
  • Communicate in Multiple Languages
  • Assist Veterans
 
For more information on FATV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
 
***
 
FATV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an award-winning independent publisher of customizable digital solutions for educational institutions for over 11 years.
 
FATV has been recognized by University Business as a Readers' Choice Top Product for the past two years: 2015 and 2016.

More Articles

January 26, 2018

“FATV provides answers to financial aid questions in a format students often prefer. FATV is very responsive in developing new videos, addressing issues that arise such as the DRT outage,” said Stephanie Covington, Associate Director for Financial Aid & Scholarships at the University of...READ MORE >

October 13, 2017

"We decided to partner with FATV and implement their GetSAP Counseling product. The folks at FATV are great to work with. This is our first SAP review using GetSAP as a required part of our appeal process, and I am very pleased with the initial results," said Chad Sartini, Coordinator of...READ MORE >

See Our Products in Action.

Please fill out the form below and someone from our team will be in touch.