In The News |
May 13, 2014

College of Southern Maryland Chooses Financial Aid TV (FATV)

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals

BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.

College of Southern Maryland (La Plata, MD) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.

"Financial Aid TV has been a great resource for the Financial Assistance Department, allowing us to provide easily accessible and easy-to-understand financial aid information to our students.  The information provided by FATV has assisted not only our Financial Assistance staff, but has also assisted our Admissions team in their recruiting efforts,” said Christian Zimmermann, Director of Financial Assistance at College of Southern Maryland.

Zimmermann added: “As a community college serving multiple counties, FATV has allowed us to provide our students access to timely information that is accessible in a 24/7 format.  The implementation process was smooth and the staff members at FATV are quick to respond to questions and have provided outstanding service."

“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.

Schools are deploying FATV in a variety of ways, including:

  • To Improve Customer Service
  • To Reduce Student Wait Times
  • To Reduce Student Phone Calls
  • To Expand SAP Counseling Reach
  • To Improve Default Aversion Efforts
  • To Improve Financial Literacy Efforts
  • To Assist Veterans

For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.

Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.

As a community college serving multiple counties, FATV has allowed us to provide our students access to timely information that is accessible in a 24/7 format.  The implementation process was smooth and the staff members at FATV are quick to respond to questions and have provided outstanding service.
Christian Zimmermann
Director of Financial Assistance
College of Southern Maryland

More Articles

May 17, 2018

“Shannon Sheaff brings a wealth of experience to FATV,” said CEO Damon Vangelis. “She has achieved success at both the school and vendor level, which I believe will benefit our school partners. During her time as Associate Dean of Financial Aid at Mohave Community College, she oversaw a...READ MORE >

June 5, 2018

“With Penny, we have developed a platform for our clients to build powerful chatbots with little-to-no IT resources. Our extensive knowledge base and video library provide an unrivaled starting point for customization, with enterprise-grade Natural Language Understanding technology ensuring...READ MORE >

See Our Products in Action.

Please fill out the form below and someone from our team will be in touch.