“FATV’s recent redesign of their video portal shows their ongoing commitment to student knowledge and empowerment when it comes to financial aid topics. Information posted in our student newsletter about the redesign and how easy it is to get answers, equated to a 300%+ increase in usage,” said...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO -- Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Cuyahoga Community College (Cleveland, Ohio) is the latest school to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.
"Since its inception, we have found FATV to be a wonderful service to our prospective and current students. Student usage of the service continues to increase each month," said Jennifer Ballinger, e-Enrollment Assistance Manager at Cuyahoga Community College.
Ballinger added: "With its 24/7 availability, FATV is a convenient and easy service for our students to access and utilize for their basic financial aid questions ... We are pleased with all that FATV has to offer our students."
"FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit," said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Increase FA Applications
- To Improve Default Aversion Efforts
- To Improve Customer Service
- To Improve Financial Literacy Efforts
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
Financial Aid TV (www.financialaidtv.com) is a service of College Media Solutions (CareerAmerica, LLC), an independent publisher of customizable digital solutions for educational institutions.
Posted 04/14/10 to www.NASFAA.org. Posting of press releases is done as a service to Members and does not imply endorsement or support by NASFAA. NASFAA does not review this information for content or accuracy.