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Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Delaware County Community College (Media, PA) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
"I am delighted with our students’ use of Financial Aid TV and believe it helped make a difference in the number of students who engaged in the financial aid process for this fall. More students completed their requirements earlier, which allowed us to package almost 30% more students by our July 1 deadline this year, plus almost 20% more students were able to obtain bookstore credits before the start of classes,” said Fran Cubberley, Vice President for Enrollment Management.
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.