"We decided to partner with FATV and implement their GetSAP Counseling product. The folks at FATV are great to work with. This is our first SAP review using GetSAP as a required part of our appeal process, and I am very pleased with the initial results," said Chad Sartini, Coordinator of...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today that Dianne Fulmer has joined the organization as Director, School Partnerships.
“The expansion of our School Partnership team further strengthens our ability to support schools that use FATV,” said Publisher Damon Vangelis. “Dianne Fulmer brings considerable industry experience from her time at USA Funds and EdFund to her position, and I believe she will make a positive impact on our organization. We believe our school partners will appreciate working with her too.”
In this new position, Fulmer will coordinate School Partnership programs and initiatives, helping school partners utilize best practices, integrate FATV’s multi-platform service into school partners’ customer service and counseling strategies, and build new school partnerships.
“FATV is an impressive technology that is helping schools improve their customer service and enhance their counseling efforts,” said Fulmer. “I am excited to be a part of this team, and working closely with our school partners.”
“Dianne, as well as FATV, thrive on listening to clients and providing them world-class service,” added Vangelis.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.