In The News |
April 15, 2015

Drury University Chooses Financial Aid TV (FATV)

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
 
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
 
Drury University (Springfield, MO) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
 
“Financial Aid TV (FATV) has been an excellent tool to help our staff educate students, and other university staff, on some of the financial aid basics.  FATV does an excellent job of taking financial aid concepts and making them very easy to understand and presents them in a format that students are willing to use,” said Lori Miller, Director, CCPS Financial Aid at Drury University.
 
Miller added, “We are pleased with the FATV content and how well it is kept up to date, and very impressed with the customer service and follow up from the FATV staff.  They are extremely helpful!”
 
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
 
Schools are deploying FATV in a variety of ways, including:
 
  • To Improve Customer Service
  • To Reduce Student Wait Times
  • To Reduce Student Phone Calls
  • To Expand SAP Counseling Reach
  • To Improve Default Aversion Efforts
  • To Improve Financial Literacy Efforts
  • To Assist Veterans
 
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
 
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Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.

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