In The News |
April 28, 2015

El Centro College Chooses Financial Aid TV (FATV)

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
 
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
 
El Centro College (Dallas, TX) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
 
“Financial Aid TV has proven to be very beneficial towards helping educate our students on Financial Aid.  We have had students come into the office and inquire about their Lifetime Pell eligibility, and Federal Work-Study as a result of seeing this on FATV.  FATV has also helped us get the word out about verification processes and different VA programs,” said Pamela A. Lucas, Financial Aid Director at El Centro College.
 
Lucas, added, “We plan to refer to FATV when we do financial aid presentations to classes on campus.  I am happy that we invested in FATV.”
 
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
 
Schools are deploying FATV in a variety of ways, including:
 
  • To Improve Customer Service
  • To Reduce Student Wait Times
  • To Reduce Student Phone Calls
  • To Expand SAP Counseling Reach
  • To Improve Default Aversion Efforts
  • To Improve Financial Literacy Efforts
  • To Assist Veterans
 
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
 
***
 
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.

More Articles

June 5, 2018

“With Penny, we have developed a platform for our clients to build powerful chatbots with little-to-no IT resources. Our extensive knowledge base and video library provide an unrivaled starting point for customization, with enterprise-grade Natural Language Understanding technology ensuring...READ MORE >

March 9, 2018

"Before we were using GetSAP, we had an outdated, online power point presentation that students had to go through before obtaining an appeal form to go through the appeal process. Now that we are using GetSAP, the information is always updated and it is much more user-friendly for the students...READ MORE >

See Our Products in Action.

Please fill out the form below and someone from our team will be in touch.