"FATV has assisted in reducing the call and email volume from parents and students regarding basic financial aid questions. This enables our office to process aid faster and more efficiently. The videos are also a wonderful resource to use while counseling families and in training our admissions...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO - Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today the availability of a new online video series.
This customizable online video series is designed to help colleges communicate to students and parents - in an easy-to-understand format - the various tax credits and benefits available for students and parents who are paying, saving, and financing a college education.
The expanded Tax Benefits and Credits series covers a range of important topics from the American Opportunity Credit to the Lifetime Learning Credit to Coverdell ESA's and 529 College Savings Plans.
"With the April 15th tax deadline around the corner, and with students and parents interested in stretching every dollar to cover college costs, there has never been such a great need for schools to communicate this information," said Paul Burke, VP of Sales at Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Increase FA Applications
- To Improve Default Aversion Efforts
- To Improve Customer Service
- To Improve Financial Literacy Efforts
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
Financial Aid TV (www.financialaidtv.com) is a service of College Media Solutions (CareerAmerica, LLC), an independent publisher of customizable digital solutions for educational institutions.
Posted 02/19/10 to www.NASFAA.org. Posting of press releases is done as a service to Members and does not imply endorsement or support by NASFAA. NASFAA does not review this information for content or accuracy.