In The News |
September 24, 2015

Florida SouthWestern State College Chooses FATV’s GetAnswers Service

Award-Winning Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Retention and Default Aversion Goals
 
BOULDER, CO – FATV, a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
 
Florida SouthWestern State College (Ft. Myers, FL) is the latest institution to take advantage of GetAnswers, the award-winning, customized, online video communication and outreach solution by FATV.
 
“FATV has been tremendously professional, flexible, and accommodating.  They were able to customize videos and add pre-recorded voice-overs for our Haitian Creole speaking students. Not only were we able to let the parents of students know they have this information available in their own language, but we were also able to use this resource during recruitment events in conjunction with our admissions office,” said Tiziana Marchante, Financial Aid Communications Associate at Florida SouthWestern State College. 
 
Marchante added, “During our Financial Literacy workshops, these videos have had a very strong impact on students, especially when the workshops are conducted by students. FATV has proven to be a wonderful resource and the team at FATV is fantastic - thank-you!” 
 
“GetAnswers is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for FATV.
 
FATV is available across multiple platforms: online, mobile, campus-based signage systems and interactive learning modules, and in multiple languages. Last year, over 4 million online videos were watched via the GetAnswers service. Schools choose FATV to:
 
  • Reduce Phone Calls
  • Reduce Wait Times
  • Help Achieve Retention Goals thru Enhanced SAP Outreach Communications
  • Improve Default Aversion Efforts
  • Enhance Financial Literacy Resources
  • Communicate in Multiple Languages
  • Assist Veterans
 
For more information on FATV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
 
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FATV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an award-winning independent publisher of customizable digital solutions for educational institutions for over 11 years.
 
In January 2015, FATV was recognized by University Business as a Readers' Choice Top Product.

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