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Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO -- Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Fullerton College (Fullerton, CA) is the latest school to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.
"We have seen a huge influx of students due to several factors, not the least of which is the economic and employment situation at present," said Greg Ryan, Director of Financial Aid & Veterans Services. "Financial Aid TV has been a huge assistance to us, as students are able to get general questions answered without the need to wait in long lines in our office or call on the telephone. I highly recommend it!"
"FATV is a great resource for schools. Our ever-expanding library of financial aid content is continually updated. And we create customized content to meet an institution's particular needs and goals," said Paul Burke, VP of Sales for Financial Aid TV.
Added Burke: "Our federal, state and school-specific videos are produced with the highest quality standards in a proven formula. This results in a uniform and appealing video series that has been honed from years of experience working directly with schools."
Schools are deploying FATV in a variety of ways, including:
- To Increase FA Applications
- To Improve Default Aversion Efforts
- To Improve Customer Service
- To Improve Financial Literacy Efforts
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
Financial Aid TV (www.financialaidtv.com) is a service of College Media Solutions (CareerAmerica, LLC), an independent publisher of customizable digital solutions for educational institutions.
Posted 02/17/10 to www.NASFAA.org. Posting of press releases is done as a service to Members and does not imply endorsement or support by NASFAA. NASFAA does not review this information for content or accuracy.