In The News |
April 16, 2014

Georgia Regents University Chooses Financial Aid TV (FATV)

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals

BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.

Georgia Regents University (Augusta, GA) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.

“Financial Aid TV (FATV) has been an invaluable tool for the Office of Student Financial Aid. The videos are professionally produced and provide accurate financial aid information based on current regulation,” said Cynthia Parks, Director of Student Financial Aid at Georgia Regents University.  “FATV offers our customers a convenient way to get answers to frequently asked questions. Students, faculty, and staff have been excited about this wonderful resource.”

“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.

Schools are deploying FATV in a variety of ways, including:

  • To Improve Customer Service
  • To Reduce Student Wait Times
  • To Reduce Student Phone Calls
  • To Expand SAP Counseling Reach
  • To Improve Default Aversion Efforts
  • To Improve Financial Literacy Efforts
  • To Assist Veterans

For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.

Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.

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