In The News |
November 4, 2015

Greenfield Community College Chooses FATV’s GetAnswers Service

Award-Winning Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Retention and Default Aversion Goals
 
BOULDER, CO – FATV, a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
 
Greenfield Community College (Greenfield, MA) is the latest institution to take advantage of GetAnswers, the award-winning, customized, online video communication and outreach solution by FATV.
 
“We appreciate FATV for ease of implementation, ease-of-use, and great customer service. We have found FATV to be incredibly responsive to changes in financial aid regulations, as well. This fits with our student population, which although small, is in need of a great deal of information in order to move through the financial aid application process smoothly,” said Linda Desjardins, Director of Financial Aid at Greenfield Community College.
 
“FATV enhances our commitment to financial literacy education with content that takes a holistic approach to funding a college education,” added Amy Proietti, Senior Financial Aid Counselor at Greenfield Community College.
 
“GetAnswers is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for FATV.
 
FATV is available across multiple platforms: online, mobile, campus-based signage systems and interactive learning modules, and in multiple languages. Last year, over 4 million online videos were watched via the GetAnswers service. Schools choose FATV to:
 
  • Reduce Phone Calls
  • Reduce Wait Times
  • Help Achieve Retention Goals thru Enhanced SAP Outreach Communications
  • Improve Default Aversion Efforts
  • Enhance Financial Literacy Resources
  • Communicate in Multiple Languages
  • Assist Veterans
 
For more information on FATV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
 
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FATV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an award-winning independent publisher of customizable digital solutions for educational institutions for over 11 years.
 
In January 2015, FATV was recognized by University Business as a Readers' Choice Top Product.
We appreciate FATV for ease of implementation, ease-of-use, and great customer service. We have found FATV to be incredibly responsive to changes in financial aid regulations, as well. This fits with our student population, which although small, is in need of a great deal of information in order to move through the financial aid application process smoothly.
Linda Desjardins
Director of Financial Aid
Greenfield Community College

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