"Working with the team at FATV has been an amazing experience! They are quick to respond, easy to work with, supportive, and, most importantly, invested in the success of not just your college but your students as well," said Tammera M. Shinar, Director, Financial Aid and Veterans Services at...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Hostos Community College of the City University of New York (CUNY) located in Bronx, NY, is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
“Since the launch of Financial Aid TV here at Hostos Community College, it has become an essential and educative tool that has been used by our student-body to enrich their knowledge on topics such as Satisfactory Academic Progress, basic financial aid procedures, as well as financial literacy and budgeting. The accessibility to this information and use of this tool has broadened our ability to disseminate information to students and their families,” said Joseph Alicea, Director of Financial Aid Services at Hostos Community College of the City University of New York (CUNY).
Alicea added: “I highly recommend this tool to any higher education administrator.”
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.