In The News |
March 1, 2012

Houston Community College System Chooses Financial Aid TV

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals

BOULDER, CO - Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.

Houston Community College system is the latest institution to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.

"I knew we expected to see good things as a result of implementing Financial Aid TV in December 2011, but was not prepared to see how quickly it would have an impact for our college," said Patricia Jackson, Director, Student Information Services.

Jackson added: "In the first two months since going live, we have reduced the number of abandoned financial aid calls by 40%. This service has surpassed all of my expectations and is a testament that our students really needed this type of service."

"FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit," said Paul Burke, VP of Sales for Financial Aid TV.

Schools are deploying FATV in a variety of ways, including:

  • To Improve Default Aversion Efforts
  • To Improve Customer Service
  • To Improve Financial Literacy Efforts
  • To Reduce Student Wait Times
  • To Increase FA Applications
  • To Reduce Student Phone Calls
  • To Expand Counseling Reach
  • To Expand Counseling Reach
  • To Assist Veterans

For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.

Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.

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