In The News |
January 29, 2014

Imperial Valley College Chooses Financial Aid TV

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals

BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.

Imperial Valley College (Imperial, CA) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.

“FATV offers our students a convenient and familiar way to learn about financial aid, 24/7.  Customer support has been excellent and implementation was a breeze.  Our custom videos have been especially popular and we were very impressed at how quickly our videos were produced and available to our students.  The staff was responsive to our feedback and any necessary changes were implemented quickly,” said Lisa Seals, Director of Financial Aid, Imperial Valley College.

“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.

Schools are deploying FATV in a variety of ways, including:

  • To Improve Customer Service
  • To Reduce Student Wait Times
  • To Reduce Student Phone Calls
  • To Expand Counseling Reach
  • To Improve Default Aversion Efforts
  • To Improve Financial Literacy Efforts
  • To Assist Veterans

For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.

Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.

More Articles

June 5, 2018

“With Penny, we have developed a platform for our clients to build powerful chatbots with little-to-no IT resources. Our extensive knowledge base and video library provide an unrivaled starting point for customization, with enterprise-grade Natural Language Understanding technology ensuring...READ MORE >

May 17, 2018

“Shannon Sheaff brings a wealth of experience to FATV,” said CEO Damon Vangelis. “She has achieved success at both the school and vendor level, which I believe will benefit our school partners. During her time as Associate Dean of Financial Aid at Mohave Community College, she oversaw a...READ MORE >

See Our Products in Action.

Please fill out the form below and someone from our team will be in touch.