In The News |
March 4, 2015

Ivy Tech Community College of Indiana Begins 5th Year with Financial Aid TV (FATV)

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
 
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a milestone for one of its school partners.
 
Ivy Tech Community College (Indianapolis, IN) is beginning its 5th year of using Financial Aid TV’s customized online video counseling and outreach solutions.
 
“Ivy Tech Community College of Indiana is a state-wide system institution with campuses located across the state.  One of the challenges of this structure is ensuring that all of our students receive a consistent message,” said Ben Burton, Chief Student Financial Resources Officer of Ivy Tech Community College. 
 
Burton added: “To help address this issue we partnered with FATV years ago.  Frankly, I could not be happier.  Our students love the videos and our Marketing Department loves the ease of embedding the videos on our webpages.  Last year, over 163,000 videos were viewed from our web pages.  Great product.”
 
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
 
Schools are deploying FATV in a variety of ways, including:
 
  • To Improve Customer Service
  • To Reduce Student Wait Times
  • To Reduce Student Phone Calls
  • To Expand SAP Counseling Reach
  • To Improve Default Aversion Efforts
  • To Improve Financial Literacy Efforts
  • To Assist Veterans
 
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
 
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Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.
Our students love the videos and our Marketing Department loves the ease of embedding the videos on our webpages.  Last year, over 163,000 videos were viewed from our web pages.  Great product.
Ben Burton
Chief Student Financial Resources Officer
Ivy Tech Community College

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