"FATV is an essential tool for today's busy student. FATV provides answers and accessibility in a clear and concise manner 24/7. The material is always up to date despite the constant changing policies and the best part is the FATV team keeps in constant contact so there is no worrying about the...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Lenoir Community College (Kinston, NC) is the latest institution to take advantage of Financial Aid TV’s customized online video education and outreach solutions.
“We recently implemented FATV on our campus and are already receiving very positive feedback. FATV provides answers to our students and faculty 24/7. Also, the reporting software FATV provided has enabled us to see the significant viewings of our videos and share this information with others,” said J.D. Gibbs, Director of Financial Aid at Lenoir Community College.
Gibbs added: “The setup was quick and easy with our client services representative walking us through every step. It has been a great decision.”
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Improve Satisfactory Academic Progress (SAP) Policy Understanding
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.