“Angela Henry has an exceptional background serving schools and financial aid offices,” said CEO Damon Vangelis. “Through over two decades working with USA Funds, she has worked closely with key school leaders, including financial aid and student service directors, as well as college presidents...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO - Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Mansfield University (Mansfield, PA) is the latest institution to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.
"During these tough times, the combination of budget cuts and an overwhelming workload can be very stressful," said Barbara L. Schmitt, Director of Financial Aid. "Having these Financial Aid videos online 24/7 to answer questions, help our students, and reduce our call volume, has been an invaluable service."
"FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit," said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Increase FA Applications
- To Improve Default Aversion Efforts
- To Improve Customer Service
- To Improve Financial Literacy Efforts
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
Financial Aid TV (www.financialaidtv.com) is a service of College Media Solutions (CareerAmerica, LLC), an independent publisher of customizable digital solutions for educational institutions.