In The News |
April 9, 2015

Mid Michigan Community College Begins 5th Year with Financial Aid TV (FATV)

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
 
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a milestone for one of its school partners.
 
Mid Michigan Community College (Harrison, MI) is beginning its 5th year of using Financial Aid TV’s customized online video counseling and outreach solutions.
 
“The FATV tutorials are detailed, informative and concise, providing valuable guidance and support to our students regarding Financial Aid and the processes thereof,” said Rhonda Linn, Title III Coordinator at Mid Michigan Community College.
 
Linn added:  “The service our institution receives from FATV assists our college-wide initiative to further enable student success and satisfaction.”
 
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
 
Schools are deploying FATV in a variety of ways, including:
 
  • To Improve Customer Service
  • To Reduce Student Wait Times
  • To Reduce Student Phone Calls
  • To Expand SAP Counseling Reach
  • To Improve Default Aversion Efforts
  • To Improve Financial Literacy Efforts
  • To Assist Veterans
 
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
 
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Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.

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