“FATV’s recent redesign of their video portal shows their ongoing commitment to student knowledge and empowerment when it comes to financial aid topics. Information posted in our student newsletter about the redesign and how easy it is to get answers, equated to a 300%+ increase in usage,” said...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO - Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Mid Michigan Community College (Harrison, MI) is the latest institution to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.
"Financial Aid TV has been a great learning tool for our college students, their families, as well as our staff," said Jennifer Cooper, Associate Director of Financial Aid. "The videos are up to date, professionally done, and presented in a format that is easy to use and understand. "FATV provided us timely support throughout the entire implementation process, which also included ways to promote the service to our students."
"FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit," said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Increase FA Applications
- To Improve Default Aversion Efforts
- To Improve Customer Service
- To Improve Financial Literacy Efforts
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of College Media Solutions (CareerAmerica, LLC), an independent publisher of customizable digital solutions for educational institutions.