In The News |
February 25, 2015

Missouri Valley College Chooses Financial Aid TV (FATV)

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
 
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
 
Missouri Valley College (Marshall, MO) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
 
“We recently implemented FATV on our campus and we are already seeing a positive impact on our students’ understanding of important financial aid topics,” said Rachel Robinson, Director of Financial Aid at Missouri Valley College.  “We utilize the videos to explain difficult financial aid concepts in a quick and simplified format. Setup was quick and easy and we were very grateful for all the marketing templates and recommendations provided that assisted us in getting the word out to our students about the new service.” 
 
Robinson added, “We also recently implemented custom satisfactory academic progress (SAP) videos and counseling that will be used to better inform our students of MVC’s SAP standards. Again, the setup was simple and we anticipate the videos will assist our students in understanding the complex process.” 
 
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
 
Schools are deploying FATV in a variety of ways, including:
 
  • To Improve Customer Service
  • To Reduce Student Wait Times
  • To Reduce Student Phone Calls
  • To Expand SAP Counseling Reach
  • To Improve Default Aversion Efforts
  • To Improve Financial Literacy Efforts
  • To Assist Veterans
 
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
 
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Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.

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