“Most Internet users love video. In fact, according to Psychology Today, ‘The average consumer with an Internet connection watches roughly 206 videos per month,’ ” said Jason Yun, Financial Aid Technician at West Los Angeles College.READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a milestone for one of its school partners.
Modesto Junior College (Modesto, CA) is beginning its 7th year of using Financial Aid TV’s customized online video counseling and outreach solutions.
“Financial Aid TV (FATV) is a great resource for the Financial Services Department. In challenging budget times with fewer staff, FATV provides 24/7 availability to answer students’ questions. FATV also provides us with data to support our assessment and planning efforts. The support from FATV is excellent! They keep up with changes to federal and state regulations and provide new material in a very timely manner. This is a quality product!” said Peggy Fikse, Director, Student Financial Services at Modesto Junior College.
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand SAP Counseling Reach
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.