In The News |
October 28, 2015

Montgomery College Begins 4th Year with FATV’s GetAnswers Service

Award-Winning Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Retention and Default Aversion Goals
 
BOULDER, CO – FATV, a leading supplier of online video solutions for college financial aid offices, announced today a milestone for one of its school partners.
 
Montgomery College (Rockville, MD) is beginning its 4th year using GetAnswers, the award-winning, customized, online video communications and outreach solution by FATV.
 
“Financial Aid TV is an invaluable resource to our students and parents and has always been a worthwhile investment.  We use the videos on the web, on TVs in our hallways, and in our workshops,” said Melissa F. Gregory, Chief Enrollment Services and Financial Aid Officer at Montgomery College.
 
Gregory added, “Parents at our workshops tell us they like going back to the videos we reference to review step by step procedures.  The videos are so clear and concise we often attach specific videos to email responses to supplement answers to basic inquiries about the FAFSA and IRS data retrieval.”
 
“GetAnswers is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for FATV.
 
FATV is available across multiple platforms: online, mobile, campus-based signage systems and interactive learning modules, and in multiple languages. Last year, over 4 million online videos were watched via the GetAnswers service. Schools choose FATV to:
 
  • Reduce Phone Calls
  • Reduce Wait Times
  • Help Achieve Retention Goals thru Enhanced SAP Outreach Communications
  • Improve Default Aversion Efforts
  • Enhance Financial Literacy Resources
  • Communicate in Multiple Languages
  • Assist Veterans
 
For more information on FATV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
 
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FATV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an award-winning independent publisher of customizable digital solutions for educational institutions for over 11 years.
 
In January 2015, FATV was recognized by University Business as a Readers' Choice Top Product.

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