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Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Montgomery College (Rockville, MD) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
“We were amazed at the immediate positive response to Financial Aid TV,” said Melissa F. Gregory, Chief Enrollment Services and Financial Aid Officer at Montgomery College. “Families, faculty, staff, and administration have all found pertinent, useful information in these videos. The team at Financial Aid TV is incredibly easy to work with, and very creative in their ideas for custom videos. Truly excellent customer service.”
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.