"Working with the team at FATV has been an amazing experience! They are quick to respond, easy to work with, supportive, and, most importantly, invested in the success of not just your college but your students as well," said Tammera M. Shinar, Director, Financial Aid and Veterans Services at...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Mt. San Jacinto College (San Jacinto, CA) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
“The support from FATV is excellent,” said Shanae Williams, Supervisor of Financial Aid at Mt. San Jacinto College. “FATV keeps up with the multiple changes to federal and state regulations.”
Williams added: “FATV indeed has been an effective tool in providing our students with immediate answers to their financial aid questions. We’ve been so pleased with their product that we have upgraded our service package to further assist our students.”
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.