In The News |
February 2, 2012

Northern Virginia Community College Chooses Financial Aid TV

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals

BOULDER, CO - Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.

Northern Virginia Community College (NOVA) is the latest institution to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.

"Financial Aid TV provides NOVA one more tool for communicating with students and assisting them through the financial aid process," said Joan Zanders, Director of Financial Aid. "The videos provide yet another medium for disseminating information. Our goal is to empower students to help themselves. FATV assists with that goal. In combination with NOVA's other information resources and social media options, Financial Aid TV provides answers when students cannot readily be face-to-face with a financial aid advisor."

"FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit," said Paul Burke, VP of Sales for Financial Aid TV.

Schools are deploying FATV in a variety of ways, including:

  • To Improve Default Aversion Efforts
  • To Improve Customer Service
  • To Improve Financial Literacy Efforts
  • To Reduce Student Wait Times
  • To Increase FA Applications
  • To Reduce Student Phone Calls
  • To Expand Counseling Reach
  • To Expand Counseling Reach
  • To Assist Veterans

For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.

Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.

FATV videos have added a multidimensional, student-friendly dynamic to our website! We increased student use by embedding the videos within topics pertinent to each video and within the self-help Knowledgebase of information compiled for our Blackboard Support Center. We added customized videos for subjects pertinent to NOVA students. FATV is always prompt in updating videos when federal policies or processes change. We don’t have to worry about constantly reproducing the content, which makes maintenance a breeze!
Joan Zanders
Director of Financial Aid
Northern Virginia Community College

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