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Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Oklahoma City University is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
“Oklahoma City University is proud to be partnered with Financial Aid TV. FATV is a wonderful tool that has helped us tremendously expand the content available on our website, and allow us to provide information to our current and prospective students 24 hours a day,” said Jason Foster, Director of Student Financial Services Operations at Oklahoma City University.
Foster added: “The service provided by our Client Service Representative has been wonderful and made implementation a breeze. We couldn’t be happier with our decision to partner with Financial Aid TV, and would highly recommend FATV to other universities."
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.