“Angela Henry has an exceptional background serving schools and financial aid offices,” said CEO Damon Vangelis. “Through over two decades working with USA Funds, she has worked closely with key school leaders, including financial aid and student service directors, as well as college presidents...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Polk State College (Winter Haven, FL) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
"In Higher Ed, we have to meet the students on their terms,” said Marcia M. Rodriguez Conliffe, Director of Student Financial Services at Polk State College. “Today’s students have grown up in the visual era. They communicate with pictures and videos. Some of them can barely remember a time without YouTube. FATV captures students’ attention in a way our previous text-based communications could not.”
Conliffe added: “Our students are better informed about their financial aid options, and they're taking a more active role in their financial aid decisions. In the end, FATV has helped not only the students, but also everyone in the financial aid office as we work to serve our students.”
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand SAP Counseling Reach
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.