“FATV’s recent redesign of their video portal shows their ongoing commitment to student knowledge and empowerment when it comes to financial aid topics. Information posted in our student newsletter about the redesign and how easy it is to get answers, equated to a 300%+ increase in usage,” said...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO - Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Sacramento City College (Sacramento, CA) is the latest institution to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.
"We have seen a significant decrease in the number of students in line and in the volume of incoming phone calls since implementing Financial Aid TV," said Catherine Fites, Dean of Enrollment and Student Services at Sacramento City College.
"FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit," said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Increase FA Applications
- To Improve Default Aversion Efforts
- To Improve Customer Service
- To Improve Financial Literacy Efforts
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
Financial Aid TV (www.financialaidtv.com) is a service of College Media Solutions (CareerAmerica, LLC), an independent publisher of customizable digital solutions for educational institutions.