“Shannon Sheaff brings a wealth of experience to FATV,” said CEO Damon Vangelis. “She has achieved success at both the school and vendor level, which I believe will benefit our school partners. During her time as Associate Dean of Financial Aid at Mohave Community College, she oversaw a...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO - Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
San Joaquin Delta College (Stockton, CA) is the latest school to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.
"The Financial Aid Office at San Joaquin Delta College first launched FATV last year during Financial Aid Awareness month," said Denise Donn, Director of Financial Aid & Veterans Services. "FATV has been very instrumental for outreach by answering questions to faculty on campus and at the high schools. Both students and the Financial Aid staff really benefit, especially during peak times, from the service. This is a great tool, 24 hrs a day."
"FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit," said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Increase FA Applications
- To Improve Default Aversion Efforts
- To Improve Customer Service
- To Improve Financial Literacy Efforts
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
Financial Aid TV (www.financialaidtv.com) is a service of College Media Solutions (CareerAmerica, LLC), an independent publisher of customizable digital solutions for educational institutions.