"FATV is an essential tool for today's busy student. FATV provides answers and accessibility in a clear and concise manner 24/7. The material is always up to date despite the constant changing policies and the best part is the FATV team keeps in constant contact so there is no worrying about the...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Santa Barbara City College (Santa Barbara, CA) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
“Financial Aid TV has been a great tool for our students to access up to date information on various financial aid topics through the web or with short videos we show as students approach our office for assistance,” said Brad Hardison, Financial Aid Director at Santa Barbara City College. “New relevant video topics are delivered to our school’s customized website without me even thinking about it.”
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.