"Before we were using GetSAP, we had an outdated, online power point presentation that students had to go through before obtaining an appeal form to go through the appeal process. Now that we are using GetSAP, the information is always updated and it is much more user-friendly for the students...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a milestone for one of its school partners.
Sierra College (Rocklin, CA) is beginning its 5th year of using Financial Aid TV’s customized online video counseling and outreach solutions.
“Our faculty and staff have used FATV’s online videos as part of their curriculum to teach our students about financial aid,” said Linda Williams, Financial Aid Director at Sierra College. “What a great tool to use with faculty as our partners!”
Williams added: “In addition, we embed our financial aid videos in our online orientation to talk about how to pay for college. FATV was the perfect choice when creating our orientation.”
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand SAP Counseling Reach
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.