“Most Internet users love video. In fact, according to Psychology Today, ‘The average consumer with an Internet connection watches roughly 206 videos per month,’ ” said Jason Yun, Financial Aid Technician at West Los Angeles College.READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Solano Community College (Fairfield, CA) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
“Financial Aid TV is AMAZING,” said Robin Darcangelo, Director of Financial Aid and Veterans Affairs at Solano Community College. “The implementation was simple, and the support is excellent!”
Darcangelo added: “Solano Community College students, parents, local high schools, and the community are benefiting from the 24/7 financial aid up-to-date information. I’m especially fond of the embedded videos for easy access, as well as the SAP Counseling tool that SCC recently launched to assist students the opportunity to better understand the requirements of the federal regulations, and to maintain their eligibility. I had over 1,700 students use this tool during the first week of implementation. FATV provides me with data I need as well. Students love it!”
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.