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Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO - Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
St. Petersburg College (St. Petersburg, FL) is the latest institution to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.
"We're very excited to add this online video service to our financial aid website," said Michael J. Bennett, Associate Vice President for Financial Assistance Services at St. Petersburg College. "FATV provides immediate answers for students and eliminates the need to call the college or stand in line during busy periods... Most importantly, FATV staff patiently provided training and recommendations to ensure our launch at St. Petersburg College was both timely and successful."
"FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit," said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Increase FA Applications
- To Improve Default Aversion Efforts
- To Improve Customer Service
- To Improve Financial Literacy Efforts
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
Financial Aid TV (www.financialaidtv.com) is a service of College Media Solutions (CareerAmerica, LLC), an independent publisher of customizable digital solutions for educational institutions.