“Our experience with FATV has been a very positive one,” said Alma A. Rodriguez, Financial Aid Officer at Ventura College. “Representatives are responsive and helpful, and we are also very happy with the product that includes a comprehensive library of videos on many topics related to financial...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Tallahassee Community College in Florida is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
“Financial Aid TV is an outstanding resource for our students to get their answers quickly and accurately,” said Bill Spiers, Director of Financial Aid at Tallahassee Community College. “We have found it particularly important for our distance learners who need information outside the normal workday. FATV is that added access to information we all need.”
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.