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Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO -- Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
The University of Houston-Downtown is the latest school to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.
"The University of Houston-Downtown has found Financial Aid TV to be a great service for both our students and prospective students," said Rob Sheridan, Executive Director of Financial Aid. "Now our students can access general financial aid counseling 24/7 which saves them time as well as allows our staff to be more productive."
Sheridan added: "Since UH-D is converting from FFELP to Direct Lending we have found FATV's flexibility to be great, allowing us to present specific UH-D's FAQs concerning the conversion. UH-D has found FATV to be another great tool for the institution, its students and the Financial Aid Office."
"FATV is a great resource for schools. With so many schools in transition mode from FFELP to DL, there has never been such a greater need for the clear communications supplied by FATV," said Paul Burke, VP of Sales at Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Increase FA Applications
- To Improve Default Aversion Efforts
- To Improve Customer Service
- To Improve Financial Literacy Efforts
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
Financial Aid TV (www.financialaidtv.com) is a service of College Media Solutions (CareerAmerica, LLC), an independent publisher of customizable digital solutions for educational institutions.
Posted 04/07/10 to www.NASFAA.org. Posting of press releases is done as a service to Members and does not imply endorsement or support by NASFAA. NASFAA does not review this information for content or accuracy.