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Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO -- Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
University of Kansas is the latest institution to take advantage of Financial Aid TV's customized online video counseling and outreach solutions.
"Financial Aid TV (FATV) provides answers to financial aid questions in a format students often prefer. The process of adding Financial Aid TV videos to our website was simple. As campus colleagues have viewed the videos, many have asked to post links to the FATV videos on their websites, providing even greater access to this student-friendly online tool," said Brenda Maigaard, Assistant Vice Provost for Financial Aid & Scholarships.
Maigaard added: "The comprehensive list of available videos includes information on financial literacy, as well as multiple financial aid topics. FATV provides students, parents, counselors and others quick and easy access to financial aid information, when they need it, anytime, day or night."
"FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit," said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Increase FA Applications
- To Improve Default Aversion Efforts
- To Improve Customer Service
- To Improve Financial Literacy Efforts
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand Counseling Reach
Financial Aid TV (www.financialaidtv.com) is a service of College Media Solutions (CareerAmerica, LLC), an independent publisher of customizable digital solutions for educational institutions.
Posted 11/03/10 to www.NASFAA.org. Posting of press releases is done as a service to Members and does not imply endorsement or support by NASFAA. NASFAA does not review this information for content or accuracy.