In The News |
February 11, 2015

Wayne Community College Chooses Financial Aid TV (FATV)

Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
 
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
 
Wayne Community College (Goldsboro, NC) is taking advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
 
“FATV has been a tremendous asset to Wayne Community College. It serves as a virtual counselor to our students and provides current financial aid information 24/7,” said Brenda Mercer, Director of Financial Aid/VA School Certifying Official at Wayne Community College.
 
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
 
Schools are deploying FATV in a variety of ways, including:
 
  • To Improve Customer Service
  • To Reduce Student Wait Times
  • To Reduce Student Phone Calls
  • To Expand SAP Counseling Reach
  • To Improve Default Aversion Efforts
  • To Improve Financial Literacy Efforts
  • To Assist Veterans
 
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
 
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Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.
FATV has been an excellent resource for our students. Overall, it has reduced the number of phone inquiries significantly. The information is tailored to our school and regularly maintained. FATV has been an awesome resource for the office. It is a worthwhile investment.
Brenda Mercer
Director of Financial Aid
Wayne Community College

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