"Before we were using GetSAP, we had an outdated, online power point presentation that students had to go through before obtaining an appeal form to go through the appeal process. Now that we are using GetSAP, the information is always updated and it is much more user-friendly for the students...READ MORE >
Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals
BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network.
Western Technical College (El Paso, TX) is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions.
Danielle Picchi, Student Financial Services Director at Western Technical College, said, “We are very pleased with the impact Financial Aid TV has had at Western Technical. It has made a positive difference in how we communicate with our students.”
Donna Villarreal of Reliable Marketing & Media, Inc. who works directly with Western Technical College, added: “FATV serves as a key addition to any marketing plan executed in the education industry to increase awareness regarding financial aid and financial literacy . The educational video collection that FATV provides, in addition to marketing templates for consumer awareness and ongoing customer support and recommendations, are instrumental elements that can be incorporated throughout any educational institutions marketing platforms.”
“FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV.
Schools are deploying FATV in a variety of ways, including:
- To Improve Customer Service
- To Reduce Student Wait Times
- To Reduce Student Phone Calls
- To Expand SAP Counseling Reach
- To Improve Default Aversion Efforts
- To Improve Financial Literacy Efforts
- To Assist Veterans
For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com.
Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.